Nimmo Bay is a family-owned wilderness resort nestled in the heart of British Columbia’s Great Bear Rainforest. Known for its extraordinary natural setting, genuine hospitality, and deeply personal guest experiences, Nimmo Bay is more than a destination. It is a community built around people, place, and a shared love of the wilderness.

We are looking for an exceptional General Manager to lead the day-to-day operations of Nimmo Bay and help guide the continued evolution of this special business.

This is an opportunity for a natural leader who is equally comfortable setting the vision, supporting a team member, navigating operational challenges, and rolling up their sleeves when needed. We are looking for someone who leads with heart, communicates with clarity, builds strong relationships, and understands that excellent hospitality starts with taking care of people.

The Role The General Manager is responsible for the overall leadership, performance, and operational success of Nimmo Bay. Working closely with ownership and upper management, you will ensure that every part of the operation works together to deliver an exceptional experience for both guests and employees.

Leadership & People

Lead, inspire, and support a diverse team across all departments.

Develop and support upper management through coaching, accountability, and clear communication.

Foster a positive, collaborative, and respectful workplace culture.

Lead effective meetings, communicate expectations, and ensure alignment across departments.

Build a culture where people feel valued, supported, and empowered to do their best work.

Operations & Guest Experience

Oversee the daily operations of the resort,



ensuring exceptional standards across all departments.

Maintain a strong presence within the operation and lead by example.

Ensure seamless coordination between front of house, back of house, guiding, housekeeping, and maintenance teams.

Identify opportunities to improve systems, processes, and the overall guest experience.

Maintain a solutions-oriented approach to the unique logistical challenges of operating a remote wilderness resort.

Ensure operational standards, safety procedures, and company policies are consistently upheld.

Financial & Business Management

Develop, manage, and uphold departmental and operational budgets.

Oversee payroll, labour planning, and operational expenses.

Monitor financial performance and identify opportunities for efficiency and improvement.

Work with ownership to establish business priorities, evaluate performance, and support long-term planning.

Bring strong financial awareness and accountability to everyday operational decisions.

Communication & Administration

Provide clear and consistent communication between ownership, upper management, and teams.

Prepare and deliver operational updates and business performance presentations.

Lead productive meetings that create clarity, alignment, and action.

Ensure systems, procedures, and operational documentation remain current and effective.





Who You Are You are a confident, grounded, and people-focused leader who thrives in a dynamic environment. You understand that leadership is about both setting direction and being willing to jump in wherever needed. You are equally comfortable leading people, managing complex operations, and understanding the financial details that drive a successful business.

You bring:

Significant leadership and operational management experience, ideally in hospitality, tourism, or a remote operating environment.

Strong financial acumen and confidence working with complex budgets, financial statements, forecasting, and operational reporting.

Demonstrated ability to develop, manage, and maintain departmental budgets, monitor financial performance, and proactively address variances.

A strong understanding of labour costs, payroll, cost of goods, margins, and expense management, with the ability to translate financial data into practical operational decisions.

The ability to identify financial trends, recognize opportunities for improved profitability, and hold upper management accountable to their budgets.

Excellent analytical skills, attention to detail, and a genuine comfort working with numbers.

Strong people management skills and the ability to lead diverse teams.

Excellent communication, presentation, and meeting facilitation skills.

Strong organizational skills and the ability to manage multiple priorities.

A proactive, solutions-oriented mindset.

The ability to remain calm, adaptable, and decisive under pressure.

A hands-on approach and a genuine belief that no job is too small.

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📌 General Manager (Port McNeill)
🏢 Nimmo Bay Wilderness Resort
📍 Port McNeill