Support AI applications at Marsh Corporate through triage, debugging, monitoring, and troubleshooting in a hybrid work workplace with office collaboration.

This hands-on specialist supports production and business applications while monitoring application health and identifying issues. The work includes AI support processes, ticket analysis, technical solutions, stakeholder coordination, and vulnerability remediation. You will help maintain reliable application services across business teams and IT partners.

Key Responsibilities:

- Triage incidents and service requests with stakeholders
- Monitor application health, servers, logs, and alerts
- Debug AI applications and troubleshoot production issues




- Perform root cause analysis for high-priority incidents
- Communicate updates about outages, deployments, and changes

Requirements:

- Degree in Computer Science or Information Technology
- Five-plus years supporting production and business applications
- Two years supporting AI applications and monitoring
- Experience with Datadog or LangSmith monitoring tools
- Knowledge of Python, APIs, Docker, or Kubernetes

Apply your AI troubleshooting, application monitoring, and stakeholder support expertise as a Marsh Corporate Support Specialist.

📌 AI Applications Support Specialist (Toronto)
🏢 Marsh McLennan
📍 Toronto