Lead H&M;’s omni customer experience through retail operations, visual standards, sales analysis, and team leadership in your store.
As Store Manager, you oversee holistic customer experience and commercial execution. You analyze sales and budgets, optimize results, and maintain standards across store operations. You lead recruitment, onboarding, coaching, scheduling, and development while supporting collaboration with Area and store leadership teams.
Key Responsibilities:
- Lead the full store team toward excellent performance
- Analyze sales and budgets, creating plans to optimize results
- Maintain visual, commercial, and garment presentation standards
- Ensure customer service, loyalty app, and sustainability initiatives
- Manage opening, closing, maintenance, and administrative routines
Requirements:
- Relevant experience working in a leadership position
- Retail management and retail operations experience
- Confidence coaching and developing teams
- Effective communication and skilled collaboration skills
- Analytical problem-solving ability with numbers and statistics
Bring H&M; store leadership, sales analysis, retail operations, and team development expertise to the omni customer experience.