Serve Montréal customers at TD Canada Trust by processing financial transactions and recommending banking solutions with accuracy and care.

As a Customer Experience Associate, you will support Personal and Commercial Banking customers at the branch. You will understand customer needs, provide information, resolve concerns, and connect customers with suitable banking solutions. The role requires administration, organization, time management, and transparent communication.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns using standard procedures and escalate exceptions
- Promote banking solutions while completing business processes promptly




- Advise customers clearly on solutions and processes

Requirements:

- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented, courteous, and effective communication skills

Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Montréal, Quebec.

📌 TD Banking Customer Service Associate (Montreal)
🏢 TD Bank Group
📍 Montreal