Lead AI strategy and transformation across Global Technology & Operations, connecting program governance, funding, delivery, and measurable business outcomes. As Director, Global Technology & Operations Strategy & Transformation, you will lead the end-to-end AI and Automation program across GTO. You will partner with senior leaders across Business, Technology, Enterprise AI, Finance, and Risk. Your work will establish priorities, roadmaps, funding decisions, governance, delivery accountability, and value realization. Key Responsibilities:

Translate GTO priorities into executable strategies and measurable outcomes Lead integrated AI program governance, priorities, dependencies, and funding Develop business cases, success criteria, and delivery requirements Oversee technical delivery, adoption, budgets, risks,



and outcomes Provide executive reporting, recommendations, and decisions required Requirements:

8+ years across strategy, transformation, technology, AI, or related disciplines Experience leading complex, cross-functional programs Experience leading large-scale AI, Automation, technology, innovation, or transformation programs Experience with program governance and prioritization Ability to engage senior stakeholders across business and technology Direct AI governance, funding, delivery, and transformation priorities while connecting strategy with measurable outcomes across GTO.

📌 Director AI Strategy Transformation (Toronto)
🏢 Manulife/John Hancock
📍 Toronto