Make every Clutch customer interaction memorable through personal service, careful vehicle documentation, and confident communication in a part time retail setting.
Clutch is Canada’s largest online used car retailer, and this Retail Advisor position brings its digital experience into face-to-face appointments. You will welcome drivers, understand their needs, answer concerns, and build trust during vehicle handovers. Candidates from premium retail, hospitality, technology, automotive, or other customer-facing settings are encouraged to apply.
Key Responsibilities:
- Create warm experiences from customer arrival onward
- Build genuine connections and understand individual needs
- Respond patiently to questions and unexpected situations
- Record appointment details and customer notes thoroughly
- Inspect and document vehicle condition accurately
Requirements:
- Two or more years of customer-facing experience
- Comfort using technology and digital tools
- Clean criminal background check
- Valid Ontario driver's licence
- Part-time availability for weekday and weekend shifts
Apply customer experience expertise, digital comfort, and attention to detail while representing Clutch during critical vehicle interactions.