Investigate and negotiate automobile insurance claims for AMA while delivering clear communication and empathetic customer service in a Hybrid-Light work model.

As an Automobile Claims Adjuster, you will help AMA members understand how their claims will be handled. Your expertise will support settlements across a variety of claims, guided by sound judgment, integrity, and ethics. The position suits someone organized enough to manage competing tasks and confident enough to make decisions. You will work with the claims team and report to the Claims Supervisor. Prior insurance adjusting or insurance-related experience is required. A CIP designation, or progress toward one, is considered an asset.

Key Responsibilities:

- Report to the Claims Supervisor




- Deliver excellent service to members
- Explain claim handling clearly and professionally
- Investigate automobile insurance claims
- Negotiate claim settlements

Requirements:

- Grade 12 diploma or equivalent
- Insurance adjusting or related insurance experience
- Transparent communication and professional telephone etiquette
- Confident decision-making using sound judgment
- Organization and effective time management

Use automobile claims expertise, negotiation, and ethical judgment to provide AMA members dependable support throughout the claims process.

📌 Insurance Claims Investigator And Negotiator (Calgary)
🏢 AMA - Alberta Motor Association
📍 Calgary