Title of Job: Case Manager
Date:November 4, 2026
Closing Date:November 18, 2026
Location: Stouffville, ON - The Path Home - Stouffville
Compensation: $57,007 - $71,647 Annually Prorated
Contract Duration: 6-Month Contract
Work Type: Onsite
Job ID: 11103598
Existing or New Position: Existing

Who We Are:

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary:

The Path Home Program provides intensive case management and support in a dedicated 10-bed home with 24- hour staffing to help people safely and successfully make the transition back into the community. Staff assist clients with life-skill building and community linkages in order for them to successfully move back into their own community. This is a short-term program offering services for up to 6 months. This program offers intensive case management service, 24-hour PSW support, residential support Worker, medication support, navigation and coordination to community supports, recreational activity, and supports with independent life skills. The Path Home is a recovery-based program which means that each client can set their own goals and feel empowered to make their own choices to change the direction their lives have taken.



Our program creates communities of mutual support that foster hope and independence where clients develop powerful relationships and build support networks. LOFT clients become part of a community where they are accepted without judgment. In addition, The Path Home Program provides safety, security, and a sense of belonging. If someone has felt excluded or different, finding acceptance can be a powerful therapy. The Path Home is a place for recovery and growth within a supportive community for clients who need to continue their recovery and become as independent as possible before they move to permanent housing.

Job Summary:

As a Case Manager you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and selfrespect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.

What You Will Do:

- Create individualized support and recovery plans with clients and professionals based on assessments.
- Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking,



budgeting).
- Coordinate care by connecting clients with social, medical, and community support.
- Provide crisis intervention and help develop crisis plans.
- Represent the program professionally with clients, families, and community partners.
- Mediate conflicts and help clients learn problem-solving skills.
- Organize or support social activities to reduce isolation.
- Maintain accurate client records and documentation.
- Work collaboratively with the team, contribute ideas, and support new staff or volunteers.
- Provide on-call 24/7 crisis support on a rotating basis.
- Assist with preparing units for current clients.
- Provide case management and connect clients with services like housing and ID support.
- Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.
- Other duties as assigned by Program Manager and/or designated supervisor.

What You Bring:

- Post-secondary education in Social Services / Human Services or equivalent field.
- Minimum 3 years’ working experience with client population group.
- Understanding of challenges faced by Youthswith mental illness, addictions, physical health concerns, and homelessness etc.
- Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.
- Ability to build therapeutic relationships and collaborate with clients on goals.
- Familiarity with community resources and professional services.
- Strong teamwork skills in a multidisciplinary setting.
- Strong interpersonal, communication, and counselling skills

📌 Case Manager_FT-Contract (Whitchurch-Stouffville)
🏢 Loft Community Services
📍 Whitchurch-Stouffville