Delivery coordination and driver support shape this Maxville-based MacEwen customer service position. This full-time permanent schedule runs Monday through Friday.
The Customer Service Representative works with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. You will answer calls, communicate with customers and drivers, process over-the-counter lubricant sales, and review daily truck reports. Backup coverage for other Customer Service Representatives and nearby MacEwen offices is also required.
Key Responsibilities:
- Direct incoming calls to appropriate individuals
- Take orders and promote goods or services
- Process over-the-counter lubricant sales
- Complete and review daily truck reports
- Provide backup support for other Customer Service Representatives
Requirements:
- High school diploma
- Two years of administrative or clerical experience
- Ability to multitask across competing deadlines and priorities
- Robust information analysis and evaluation abilities
- Reliable vehicle for nearby office coverage
Combine customer communication, driver coordination, order processing, and multitasking as MacEwen’s Maxville-based Customer Service Representative.