Job Summary

Position: Assistant Supervisor / Classroom Support

Reports To: Supervisor

Work Allocation: 50% Office Administration / 50% Classroom Support

This is what I was thinking (9 am to 11.30/12.30 admin work and 12.30 to 2.30 lunch coverage, own lunch from 2.30 to 3.30, 3.30 to 5 classroom coverage relieves 4 pm staff)

Employment Type:

POSITION SUMMARY The Childcare Office Administrator / Classroom Support employee is responsible for providing administrative, operational, and classroom assistance to ensure the efficient daily operation of the childcare centre.

This dual-role position consists of approximately 50% office administration and 50% classroom support. The successful candidate must be highly organized, dependable, flexible, and capable of managing multiple responsibilities in a busy childcare environment.

The employee must be willing to transition between administrative and classroom duties based on the centre’s operational requirements.

1. OFFICE AND ADMINISTRATIVE RESPONSIBILITIES (50%)

Reception and Parent Communication

- Answer incoming telephone calls professionally and respond to general inquiries.
- Monitor emails and respond accordingly
- Schedule and coordinate centre tours for prospective families.
- Conduct centre tours when required or as directed by management.
- Respond promptly to classroom pagers and requests for assistance.
- Maintain professional communication with parents, staff, and visitors.

Daily Operations and Compliance

- Complete the daily Supervisor Checklist as assigned by management.
- Conduct and document monthly health and safety inspections.
- Conduct and document playground inspections in accordance with centre policies and applicable licensing requirements.
- Identify and report maintenance, health, and safety concerns to management.
- Maintain organized records of inspections and completed checklists.
- Assist management in ensuring compliance with centre policies and applicable childcare regulations.

Staff Scheduling and Recruitment

- Assist with recruitment, including reviewing applications, contacting candidates, and scheduling interviews.
- Prepare new employee packages, including employment forms, policies, and required documentation.
- Coordinate classroom coverage to support staffing requirements and ratios.
- Assist with employee onboarding and orientation as directed by management.
- Assist with preparing and adjusting staff schedules when needed.

File Management and Auditing

- Maintain accurate and organized employee and children’s files.
- Conduct regular audits of employee files to identify missing, incomplete, or expired documents.
- Audit children’s files to ensure required records, forms,



and information are complete and current.
- Follow up on outstanding documentation as directed by management.
- Maintain strict confidentiality of all employees, child, and family information.
- Perform general filing, data entry, and administrative recordkeeping.

Grocery Orders and Supplies

- Check and coordinate grocery orders according to the centre’s needs.
- Pick up groceries and other approved supplies when necessary.
- Assist with maintaining adequate food and supply inventory.

2. CLASSROOM SUPPORT RESPONSIBILITIES (50%)

Classroom Coverage

- Provide classroom coverage during educators’ lunch breaks.
- Relieve educators for bathroom breaks and other short absences.
- Assist in classrooms during staff shortages, absences, or increased staffing needs.
- Support required staff-to-child ratios in accordance with applicable licensing regulations and the employee’s qualifications.
- Ensure children are appropriately supervised at all times.

Classroom Assistance

- Support educators when taking children outdoors and bringing them back inside.
- Assist children with dressing and undressing for outdoor activities.
- Help manage classroom transitions, including washroom routines, meals, and rest periods.
- Assist educators with maintaining a protected, clean, and organized classroom environment.
- Support children’s social, emotional, physical, and developmental needs.
- Follow centre policies regarding child supervision, health, safety, and behaviour guidance.

Kitchen and Meal Assistance

- Assist with food preparation and cooking when required.
- Help portion, distribute, and serve meals and snacks.
- Follow food safety, sanitation, and allergy management procedures.
- Assist with kitchen organization and cleaning when needed.

3. GENERAL RESPONSIBILITIES AND EXPECTATIONS

- Demonstrate professionalism, reliability, initiative, and accountability.
- Maintain positive and respectful relationships with children, families, coworkers, and management.
- Work independently and efficiently with minimal supervision.
- Demonstrate strong time management and organizational skills.
- Complete assigned administrative duties accurately and within established deadlines.
- Respond promptly to operational and classroom needs.
- Maintain confidentiality of centre operations, employee records,



and children’s information.
- Follow all centre policies, procedures, and applicable legislation.
- Report concerns regarding children’s safety, staffing, or centre operations immediately to management.
- Perform other reasonable duties related to the position as assigned by management.

4. QUALIFICATIONS AND REQUIREMENTS

- Diploma or certificate in Office Administration, Business Administration, Early Childhood Education, or a related field is preferred.
- An Early Childhood Education diploma and current registration in good standing with the College of Early Childhood Educators (CECE) will be considered a strong asset.
- Previous administrative experience, preferably in a childcare or educational setting, is an asset.
- Previous experience working in a licensed childcare centre is preferred.
- Knowledge of Ontario’s Child Care and Early Years Act (CCEYA) and childcare licensing requirements is an asset.
- Strong organizational, communication, interpersonal, and multitasking skills.
- Proficiency in Microsoft Office, email, and general computer applications.
- Ability to maintain accurate records and handle confidential information.
- Ability to work independently and manage competing priorities.
- Valid Standard First Aid and CPR-C certification, Food handler certification, and medical clearance including TB test or willingness to obtain the above within one month of employment
- Satisfactory Vulnerable Sector Check in accordance with applicable requirements.
- Certification in Health and safety
- Willingness and ability to work in both administrative and classroom environments.

5. WORK ALLOCATION AND FLEXIBILITY The position is designed around an approximate division of:

- 50% Office Administration
- 50% Classroom Support

The allocation of duties may vary daily depending on staffing levels, children’s needs, enrolment, and operational requirements. The employee understands that classroom coverage and maintaining appropriate staff-to-child ratios may take priority over administrative tasks when necessary.

The employee is expected to transition between office and classroom duties as directed by management.

Administrative responsibilities remain an essential component of the position and must be completed within established timelines. Any difficulties in completing assigned duties must be communicated promptly to management.

The Centre Director or Supervisor reserves the right to adjust daily responsibilities and schedules based on the operational needs of the centre, subject to applicable employment and childcare regulations.

Pay: $25.00-$28.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Assistant Supervisor/Classroom Support (Newmarket)
🏢 Two Trees Child Care Centre
📍 Newmarket