Use French and English fluency to manage legal accounts from a home-based position in Canada, applying consultative selling and AI solutions.
As a Bilingual Account Manager at LexisNexis Legal & Qualified, you will grow Quebec-based law firm, corporate, public sector, and academic accounts. You will support onboarding, adoption, retention, renewals, and expansion through trusted customer relationships. Legal experience, law-firm experience, or legal knowledge is preferred.
Key Responsibilities:
- Own retention, renewals, and revenue growth across customer portfolios
- Upsell customers to Lexis AI solutions and meet targets
- Develop account plans addressing expansion opportunities and retention risks
- Conduct reviews demonstrating usage, return on investment, and customer value
- Manage opportunities from discovery through negotiation and close
Requirements:
- Fluency in French and English for presentations and discussions
- Three-plus years managing and growing B2B customer portfolios
- Success meeting retention, renewal, upsell, or cross-sell targets
- Knowledge of AI solutions including Gong, ChatGPT, or Claude
- Experience using CRM solutions and negotiating commercial terms
Apply bilingual communication, strategic account management, and AI knowledge to support legal customers across Canada.