Organization Overview

Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC group of social enterprises, CLT manages a portfolio of more than 34 properties, representing over 2,600 homes across British Columbia, with an additional 1,200 homes in development and construction. Today, CLT oversees approximately $1.25 billion in real estate assets and is supported by a team of more than 50 professionals committed to advancing affordable housing and resilient communities.

Purpose of the Position

Reporting to the Managing Director of Housing Operations, The Senior Building Manager, Portfolio Support & Training supports the effective operation of housing co-operatives across Community Land Trust’s portfolio, providing operational and relief coverage across multiple properties while serving as a training and mentorship resource for Building Managers.

A core responsibility of the role is leading the onboarding, training, and ongoing development of new and existing Building Managers through structured instruction, hands‑on training, coaching, and mentorship. The position works across sites to strengthen role competency, operational consistency, and effective practices.

As a senior on‑site representative of Community Land Trust (CLT), the Senior Building Manager works independently to support property operations, residents, Boards of Directors, contractors, and CLT staff. The role exercises sound judgment and problem‑solving to help ensure communities are safe, well maintained, financially sustainable, and operated in accordance with co‑operative governance requirements, CLT policies and procedures, and applicable legislation.





Key Responsibilities

The Senior Building Manager works on‑site at housing cooperatives throughout the Lower Mainland and your responsibilities will include:

Portfolio Support & Relief Coverage

- Provide operational support and relief coverage across housing co‑operatives based on portfolio, property, and staffing needs.
- Work alongside Building Managers to provide hands‑on operational support, guidance, mentorship, and additional capacity as required.
- Assume day‑to‑day Building Manager responsibilities during vacancies, leaves, absences, staffing transitions, peak periods, or other circumstances requiring temporary coverage.
- Develop and maintain familiarity with multiple properties, community needs, operational requirements, and established practices to provide effective and responsive support across the portfolio.
- Quickly assess property priorities, outstanding issues, and operational requirements when transitioning between properties or assuming temporary coverage.
- Support Property Managers with operational priorities, property transitions, complex issues, and other portfolio needs as required.
- Support continuity of resident services, property administration, maintenance coordination, financial processes, and Board relations during temporary coverage and staffing transitions.
- Contribute to occupancy and marketing initiatives,



including supporting vacancy advertising, open houses, and other activities intended to maintain or improve occupancy.

Training, Mentorship & Building Manager Development

- Lead the onboarding and training of current Building Managers, providing structured instruction, hands‑on training, mentorship, and ongoing support to build role competency and confidence.
- Develop, maintain, and deliver training materials, tools, guides, and resources for Building Managers, ensuring training reflects established procedures, operational requirements, systems, inspection protocols, and communication standards.
- Provide ongoing coaching, mentorship, and refresher training to Building Managers to reinforce expectations, address knowledge gaps, and promote consistent operational practices across properties.
- Observe operational practices while working alongside Building Managers and provide constructive guidance and support to strengthen knowledge, skills, and consistency.
- Identify common training needs, operational knowledge gaps, and opportunities for improvement and develop targeted learning resources or training to address them.
- Share practical knowledge, established practices, and operational guidance to strengthen Building Manager problem‑solving capabilities and promote consistency across the portfolio.
- Provide feedback to Property Managers regarding recurring training needs, process gaps, and opportunities to strengthen Building Manager practices, procedures, tools, and resources.
- Support Building Managers in navigating complex or unfamiliar operational situations and elevate concerns to the appropriate Property Manager when required.

Property

📌 Senior Building Manager, Portfolio Support (Vancouver)
🏢 Co-operative Housing Federation BC
📍 Vancouver