Lead IT service delivery for Group Savings and Retirement, combining digital transformation, strategic leadership, and bilingual collaboration in a hybrid workplace.

As Manager, IT Service Delivery, you will guide strategic assets and initiatives supporting growth, digital experience, and transformation. Reporting to the Director, you will lead more than a dozen employees and over 50 consultants organized into squads. Your work will align business priorities, technology strategies, and enterprise architecture.

Key Responsibilities:

- Define sector priorities and contribute to its technology vision
- Build, mobilize, and develop high-performing multidisciplinary teams
- Oversee asset delivery, stability, security, and sustainability
- Define roadmaps, capacity plans,



and initiative priorities
- Manage budgets, vendors, governance, and portfolio performance

Requirements:

- More than 10 years combining information technology and leadership
- At least 5 years in a management role
- Experience with digital delivery, portfolios, products, or strategic assets
- Bachelor’s degree or equivalent education and experience
- Advanced spoken and written French and English

Shape reliable technology delivery through strategic leadership, portfolio management, cybersecurity, automation, and bilingual stakeholder influence.

📌 IT Service Delivery Manager Group Savings (Quebec City)
🏢 iA Financial Group
📍 Quebec City