Support analytical laboratories as an Agilent Field Service Engineer, installing and optimizing instruments, software, and networks at customer sites. Travel 25% with remote work available.

This full-time Field Service Engineer role supports scientists by resolving equipment and software issues. You will deliver integrated solutions, perform repairs, and advise customers on configurations and preventive maintenance. Agilent values clear communication, creativity, continuous learning, and strong customer service.

Key Responsibilities:

- Install and optimize hardware, software, and network configurations
- Diagnose product performance problems at customer laboratories
- Perform maintenance and repair services
- Advise customers on preventive maintenance and configurations
- Manage technical escalations with Agilent support teams

Requirements:

- Science degree or relevant work experience
- Five years with LC, LCMS, or LCQTOF
- Experience troubleshooting and solving technical problems
- Transparent, respectful, and timely communication
- Willingness to travel and visit customers

Apply analytical instrumentation, troubleshooting, and customer service expertise while supporting Agilent laboratory solutions across customer sites.

📌 Analytical Instruments Field Service Engineer (Calgary)
🏢 Allozymes
📍 Calgary