Support employees and managers in English and French as a PeopleLink HR Representative, using phone, chat, tickets, and email.

This 18-month contract supports Schneider Electric’s HR Operations team. You will manage HR cases, explain policies and advantages, and assist with employee lifecycle activities. Accuracy, confidentiality, and timely follow-up are central to consistent service delivery.

Key Responsibilities:

- Answer employee and manager inquiries through multiple service channels
- Manage cases from initial contact through documented resolution
- Provide guidance on policies, benefits, leave, and employee data
- Process lifecycle transactions while protecting confidential information
- Coordinate escalations with specialized HR and Payroll teams

Requirements:

- Required English and French written and verbal proficiency
- Customer Service or HR Operations experience preferred
- Comfort with case management systems and HR platforms
- Intermediate Outlook, Excel, and Teams skills
- Strong organization, communication, and problem-solving abilities

Apply bilingual communication, case management, and HR operations skills while supporting Schneider Electric employees and managers.

📌 Bilingual HR Operations Representative (Montreal)
🏢 Schneider Electric
📍 Montreal