Maximize Gartner membership value in Egham or Barcelona by engaging client teams and aligning resources. Use prioritization, metrics, and influencing skills daily.
As a Client Success Associate, you will help clients make informed business decisions through Gartner services and capabilities. You will manage onboarding, demonstrate service value, and encourage product use across large teams. Collaboration with internal stakeholders supports continuous service improvement and business results.
Key Responsibilities:
- Prove Gartner services’ value during client onboarding
- Stimulate engagement with products used by client teams
- Support account management responsibilities within service teams
- Align resources to maximize membership investment returns
- Drive satisfaction, retention, and growth through metrics
Requirements:
- Fluent Dutch and English at business level
- Bachelor’s degree preferred
- Six months relevant professional or internship experience
- Proven record of client-focused success
- Solid critical thinking and prioritization abilities
Build Gartner subscription engagement through onboarding, account support, resource alignment, and metrics-informed client success practices.