Discover Energy Systems in Richmond, BC is seeking a Junior Technical Support Representative to be the first contact for customer inquiries, installers, and ASPs. You will provide Level 1 support via phone, email, and ticketing, creating HubSpot tickets and guiding users through basic troubleshooting.
You will work with Senior Technical Support Representatives and the Technical Service Manager as you develop toward Level 2 handling, logging interactions, and ensuring accurate diagnostic data for
📌 Entry-Level Tech Support for Energy Storage (Richmond)
🏢 Canadian Energy
📍 Richmond
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