Get involved in cutting-edge technology as a Customer Support Specialist at PheedLoop in Toronto, ON. Drive client success and strengthen relationships within the events industry.
As a Product Support Specialist at PheedLoop, you'll assist clients in navigating the platform and resolving technical issues while deepening your industry expertise. This is a great prospect for recent graduates passionate about customer engagement and event management. Your role impacts key performance metrics, helping to ensure customer satisfaction.
Key Responsibilities:
- Provide frontline support via email and phone
- Onboard new clients to the PheedLoop platform
- Strengthen client relationships as a trusted advisor
- Identify product expansion opportunities
- Collaborate with teams to improve client experiences
Requirements:
- Recent or soon to graduate Bachelor's degree
- Strong communication skills in English
- Energetic attitude and high work ethic
- Experience in customer success or related areas is a plus
Bring your passion for client success and technical knowledge to PheedLoop, where every contribution matters.
📌 Customer Support Specialist at PheedLoop (Toronto)
🏢 PheedLoop
📍 Toronto
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