Support RFQs, quotations, and customer communication full time in Port Colborne with IMT Group. Excel reporting and commercial coordination are central.
PC Forge is seeking a Customer Success & Commercial Coordinator to support its commercial team and manufacturing capabilities. Reporting directly to the Inside Sales Rep / Steel Sourcing & Estimating Co-Ordinator, you will maintain opportunity records, coordinate quotation follow-up, and communicate customer priorities internally. The position also supports cross-selling across PC Forge, CJ Forge, Elite Finishing, and Elemental.
Key Responsibilities:
- Maintain quotation logs, tracking systems, and opportunity records
- Follow up on open opportunities and customer communications
- Attend production meetings and provide customer-priority updates
- Support onboarding of customer programs and documentation requirements
- Assist cross-selling, customer visits, and business development initiatives
Requirements:
- Three to five years in commercial coordination, account management, or sales support
- Experience in heavy manufacturing, automotive, industrial, or forging environments preferred
- Advanced or intermediate Microsoft Office and Excel proficiency
- Experience with data analysis, reports, and presentations
- Conversational French considered an asset
Coordinate commercial opportunities, customer follow-up, and Excel-based reporting across IMT Group's manufacturing divisions.