Overview The Automotive Service Manager coordinates daily service operations, supports customers through the repair process, and helps the team deliver reliable, timely service. This role combines mechanical understanding, customer care, and sales awareness to keep work organized and customers informed.

Duties

- Coordinate automotive repair work, monitor service progress, and communicate updates and next steps to customers.
- Apply mechanical knowledge to understand repair needs, discuss options, and help customers make informed decisions.
- Support sales through appropriate upselling of relevant services, while keeping recommendations clear and customer-focused.
- Handle payments and cash accurately, maintain service records, and coordinate with mechanics and other team members.
- Your impact:



Clear updates help customers understand their repairs and help colleagues keep service work moving smoothly.

Experience Required: Practical mechanical knowledge, customer service skills, clear communication, accurate cash handling, and the ability to coordinate automotive repair work and explain service options. These capabilities support organized operations and trustworthy customer interactions. Preferred: Dealership experience, mechanic experience, and familiarity with automotive sales and upselling are valuable strengths for managing service workflows and identifying relevant customer needs.

Pay: $52,700.00-$80,000.00 per year

Perks

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Automotive Service Manager (Guelph)
🏢 Milburn Auto Sales
📍 Guelph