Deliver personalized customer experiences at Longchamp through the house sale ceremony, CRM engagement, and proactive sales in an international Maison.
As a Sales Advisor, you will represent Longchamp's French family-owned heritage and craftsmanship. The position centers on customer experience, sales objectives, CRM actions, and rigorous store operations. You will contribute to loyalty, customer follow-up, portfolio development, stock management, deliveries, and point-of-sale maintenance.
Key Responsibilities:
- Deliver personalized experiences through the Longchamp house sale ceremony
- Achieve turnover, average basket, and conversion objectives
- Manage loyalty, follow-up, and customer contact activities
- Develop the customer portfolio through current CRM actions
- Manage stock, deliveries, and point-of-sale maintenance independently
Requirements:
- Proactive and committed approach to individual sales objectives
- Ability to apply the house sale ceremony masterfully
- Rigor and autonomy in store operations
- Commitment to personalized, memorable customer experiences
- Interest in Longchamp craftsmanship and international Maison heritage
Bring customer focus, sales commitment, CRM discipline, and operational rigor to Longchamp's refined retail experience.