Support employee health claims as an Intake Advisor at Suncor's Calgary office, using robust communication and prioritization skills. Work Monday to Friday in an office-based role.
This position supports employees during the initial stages of short-term disability and Workers' Compensation Board claims. You will apply disability management practices, relevant legislation, and Suncor's case management processes. The work requires timely claim handling, stakeholder education, and careful management of personal health information.
Key Responsibilities:
- Adjudicate and initially manage employee short-term disability claims
- File Workers' Compensation Board claims following legislative requirements
- Assess employee fitness for work and communicate findings
- Educate stakeholders about short-term disability and WCB programs
- Maintain accurate electronic documentation and internal records
Requirements:
- At least two years of claims or disability management experience
- Bachelor's degree in medical or human sciences
- Knowledge of disability management practices and relevant legislation
- Basic knowledge of short-term disability plans and contracts
- Microsoft Office proficiency; Cority experience
Bring disability management, critical thinking, and communication skills to Suncor's Calgary intake team supporting employee claims.