Tali AI is seeking a bilingual English and French customer success role in Toronto, Canada. You will own onboarding, trials, and renewals for clinics, resolving Tier I and II issues across integrations, billing, and account configuration.
You will reproduce issues for engineering and keep customers informed during service disruptions. You will manage CRM and ticketing records, ensure timely follow-ups, and translate technical guidance into practical steps for clinicians.
📌 Bilingual Customer Support (Toronto)
🏢 Tali
📍 Toronto
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