Serve Allstate customers remotely as a bilingual Claims Service Representative, using communication and customer service skills for auto and property claims.

This Claims Service Representative obtains first notice of loss reports for non-complex auto and property claims. You will answer customer questions about processes, policies, and next steps. The work includes updating claim information, coordinating claim-related communications, and supporting Express Claim Center processes.

Key Responsibilities:

- Take first notice of loss claims from customers
- Explain basic claim processes and general information
- Obtain necessary information from customers and third parties
- Schedule inspections and arrange required services
- Update files through data entry and documentation

Requirements:

- At least one year of customer service experience
- Bilingual English and French communication skills
- Robust oral and written communication competency
- Exceptional customer service skills
- Ability to manage pressure and high volumes efficiently

Bring bilingual communication, customer service, and claims administration skills to Allstate's remote claims support team.

📌 Remote Bilingual Claims Representative (Montreal)
🏢 Allstate Insurance Company of Canada - Permanent
📍 Montreal