Billing expertise and bilingual service define this hybrid opportunity with CLIC's Billing Service Centre. Serve stakeholders two days in the office.
As a Billing Fulfillment Administrator, you will provide responsive service for billing inquiries and premium collection. You will process transactions, maintain account records, and share billing knowledge with business partners. This regular full time role supports CLIC's Client Services team and requires English and French bilingualism.
Key Responsibilities:
- Manage incoming phone calls and email inquiries professionally
- Process premium payments, NSF letters, and premium returns
- Coordinate with stakeholders and internal departments on transactions
- Prepare renewal quotes and policyholder correspondence
- Analyze billing reports and resolve errors
Requirements:
- Two years' experience in individual life insurance or related fields
- Post-secondary certificate in Business Administration or related field
- Bilingualism in English and French is required
- Critical thinking and strong communication skills
- Associate Customer Service designation considered an asset
Apply billing knowledge, payment processing, and client service skills within CLIC's bilingual Billing Service Centre team.