Leggat Kia is looking for a Business Development Centre Representative!

Compensation: $19-$22 per hour, depending on experience

Why Work for Leggat Auto Group:

As a large automotive group, you will have access to experienced professionals and unbeatable career growth opportunity. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

- Career Growth Potential with 12 Dealerships and 650 Employees strong
- Drug, Dental and Extended Health Benefits
- Travel, Life Insurance and AD&D;
- Consult+ Employee Assistance Program (EAP)
- Employee Recognition and Events
- Employee Pricing on Vehicle Purchases and Parts and Services
- Goodlife Membership Discounted Corporate Rate
- Free Parking
- Leggat Care Foundation, we support the communities in which we live and work
- We represent 80% of the Car Manufacturer Brands

Your Role:

- Appointment Scheduling: Manage intake and balance the scheduling of service appointments for technicians to maximize daily productivity for all technicians
- Customer Assistance: Assist customers with repair and scheduled maintenance requests, recall related issues, and ensuring accurate documentation of concerns to aid in the full completion and customer satisfaction.
- Customer File Management: Create and update customer records.
- Appointment Management: Update the database with cancellations and follow up with customers who miss appointments (within 30 minutes).
- Service Recommendations: Contact customers for recommended maintenance services and document when they decline for any future reference.
- Sales and Customer Benefits: Promote maintenance packages, educate customer on any declined services, and ensure parts are ordered services to be performed.
- Adaptability: Shift priorities and goals according to the demands of the business.

What You Bring:

- This person requires an outgoing personality and a genuine desire to exceed expectations.



Must be able to work independently, be punctual, and reliable.
- 1 year experience in a role with a high volume of phone calls
- Energetic and positive
- Experience in the automotive industry an asset
- Experience using CRMs such as Dealermine
- Excellent customer service skills
- Excellent planning and organizational skills
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Ability to learn multiple software applications

About Us Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 650 dedicated employees is here to help you find solutions.

At Leggat Auto

Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Additional Information:

Our Company proudly provides equal employment opportunities for all employees and applicants. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

This posting represents a current vacancy within our organization and our intention to hire for this role.

Artificial Intelligence (AI) may be used at any stage of the recruitment process. By submitting your application, you acknowledge and accept the use of AI as part of the hiring process.

Any misrepresentation of your qualifications, experience, or other aspects of your candidacy during the application, screening, and/or interview process may result in the withdrawal of your application or the rescission of any offer or intended offer of employment.

We do thank all applicants in advance, but only those selected for further consideration will be contacted. Thank you for your interest!

📌 BDC Representative (Burlington)
🏢 Leggat Auto Group
📍 Burlington