Support Arc'teryx store operations through team coaching, inventory control, and guest service while working varied peak-period shifts.

As a Store Lead, you will share accountability for store execution with the Store Manager and Assistant Store Manager. You will lead Product Guides, communicate company priorities, oversee opening and closing, and support business needs across five pillars. The position requires flexibility, adaptability, leadership experience, retail experience, and availability Friday through Sunday, including holiday-season Black Friday coverage.

Key Responsibilities:

- Communicate initiatives, policies, and priorities to teams
- Coordinate store opening and closing procedures
- Answer phones and respond to emails
- Process purchases, returns, warranties, and Used Gear
- Network with partners supporting community events

Requirements:

- Maintain availability across six days weekly
- Work varied shifts during peak business periods
- Set clear visions and align teams around goals
- Adapt effectively when facing ambiguity
- Provide explicit written and verbal communication

Apply your operational leadership, adaptability, and customer service strengths to the Arc'teryx Store Lead position.

📌 Arc'teryx Store Operations Team Lead (Toronto)
🏢 Arc'teryx Equipment
📍 Toronto