Job Title: Bookkeeper & Front Desk Administrator

Location: IQ Tennis & Pickleball Centre

Position Type: Full-Time

About Us

IQ Tennis & Pickleball Centre is a high-energy athletic facility offering premier court experiences, group bookings, and retail services. We are looking for an organized and reliable Bookkeeper & Front Desk Administrator to handle routine financial administrative tasks, customer payment follow-ups, and daily reception duties.

Key Responsibilities

Bookkeeping & Administrative Tasks

- Recurring Billing: Create, schedule, and process recurring membership and program fees.
- Payment Tracking & Collections: Track failed payments and reach out to clients to collect outstanding balances.
- Third-Party Invoicing: Assist with third-party invoicing and record-keeping for partner organizations (schools, ESSC).
- Cash Box Reconciliation: Count and reconcile the cash box on a weekly basis.
- Office Supplies & Purchases: Manage minor office purchases within an established budget.

Front Desk & Reception Duties
- Group Reservations:



Take phone calls for group bookings, answer general inquiries, and charge clients over the phone.
- Front Desk Retail Monitoring: Ensure ring up and log all retail sales, including balls and racquets.
- Stringing Service Administration: Record, track, and process payments for on-site racquet stringing services.

Qualifications
- Background or training in basic bookkeeping, billing administrative work, or office administration.
- Proficiency with billing software, POS systems, and spreadsheets.
- Qualified and pleasant phone manner for bookings and direct payment follow-ups.
- High level of accuracy, detail orientation, and trust.

How to Apply Please send your resume and a brief intro to [email protected] or drop it off in person at the front desk at IQ Tennis & Pickleball Centre (9230 163st)

Pay: From $25.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person

📌 Bookkeeper & Front Desk Administrator (Edmonton)
🏢 IQ Tennis and Pickleball Centre
📍 Edmonton