Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most significant people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. We believe that every candidate brings something special to the table, including you We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher Guide’s Total Rewards platform enables employees and members to maximize their compensation and rewards using integrated, user-centric technology to drive wellbeing across benefits, financial, and career programs. It creates a seamless environment where employees, members, and organizations can thrive. From healthcare plan decision support to financial wellbeing guidance, the scalable platform helps users understand and optimize their rewards and benefits packages, ensuring workforce satisfaction and overall wellbeing. These solutions empower employers to highlight rewards program value, streamline services, access meaningful data, and enhance employee and member engagement through personalized total rewards, benefits, engagement,



and decision-support experiences. As a Client Project Management Consultant Senior on Gallagher’s Digital Offerings team, you will play a pivotal role in Gallagher Guide's Total Rewards technology initiative, collaborating with business partners, technical teams, and clients to oversee solution implementations and support new product development. You will facilitate alignment between business goals and technology delivery, ensuring solutions that meet our client needs. How you'll make an impact Working from the Business side, you will lead cross-functional teams toward the successful execution of project deliveries and product initiatives, guiding the team to configure platform capabilities such as authentication, content management (CMS), messaging, modelling, single sign-on (SSO), wellness, and data analytics. The role is designed for professionals ready to enhance their digital consulting career by gaining exposure to strategic projects, mentorship from senior leaders, to further develop the skills needed to advance within Gallagher’s dynamic and growing Digital Offerings team. Delivery/Subject Matter Expertise
- Work directly with clients and effectively identify business opportunities; client needs and pain points, proposing effective solutions.
- Balance quality and thoroughness of analysis and the need for timeliness and speed in decision-making; oversee others in making quality decisions and in delegating.




- Ensure engagement quality and efficiency expectations are met; manage risk mitigation, takes appropriate corrective actions when required.
- Effectively oversee multiple projects and assignments to achieve needed business results.
- Effectively respond to and handle unfamiliar situations with limited or no managerial guidance.
- Bring clarity to ambiguous situations.
- Work effectively and interact with people in a wide range of business and social situations.
- Explain technical concepts in a correct fashion appropriate to different audiences. Client/Market
- Challenge traditional approaches. Identify and suggest ways in which products/services can be enhanced/improved.
- Is insightful in recognizing, defining, and acting on vital opportunities and/or needs that are not apparent to others in the situation.
- Consistently uses verbal and non-verbal techniques to demonstrate focus and engagement in one-on-one and group discussions.
- Oversees highly complex and difficult assignments with success; ensures that client expectations are met, and, when possible, exceeded.
- Provides guidance to others in meeting difficult client requirements and/or coping with client service difficulties.
- Manages more than one project team and/or a complex project.
- Reviews individuals and provides appropriate (positive and constructive) feedback.
- Encourages team to develop new ideas for improving efficiency/effectiveness of client service. Leadership/Contribution to Organization
- Uses data, rationale and various arguments to persuade others to his/her point of view; clearly explains benefits of position; anticipates objections
- Adapts personal style to successfully influence others in

📌 Senior Client Project Management Consultant (Toronto)
🏢 Arthur J Gallagher
📍 Toronto