Drive reliable ferry terminal performance through safety leadership and workforce coordination at BC Ferries’ Little River operations. Support coastal service delivery. This Regional Manager leads terminal operations across the Northern Gulf Islands and Northern Sunshine Coast. You will oversee Terminal Managers and operational staff, ensuring daily practices meet BC Ferries standards. The work includes emergency readiness, training, customer service, financial controls, employee relations, and operational improvement.
Key Responsibilities
- Coordinate terminal emergency responses and participate in safety committees
- Verify staff training, conduct drills, and reinforce operating procedures
- Monitor labour, non-labour, overtime, revenue, and terminal expenditures
- Develop performance plans and evaluate terminal employees
- Coordinate schedules, workforce needs, facilities, equipment, and maintenance
Requirements:
- Business Administration diploma or related post-secondary education
- Three to five years managing passenger transportation terminals
- Experience implementing strategic initiatives within operational environments
- Experience leading unionized and non-unionized workforces
- Ability to analyze opportunities and communicate effectively Use your safety, operations, budgeting, and employee-relations expertise to strengthen BC Ferries terminal performance across coastal communities.