Position Overview

We are seeking a motivated, results-driven Business Development Manager to lead the growth of our third-party logistics (3PL) warehousing business, with a particular focus on freezer storage and temperature-controlled logistics.

The successful candidate will be responsible for identifying, prospecting, and securing new customers requiring outsourced frozen storage, warehousing, inventory management, and related logistics services.

This is a business development-focused position requiring someone who can independently identify market opportunities, establish relationships with prospective customers, develop sales pipelines, negotiate commercial agreements, and convert opportunities into long-term customer relationships.

The ideal candidate is a self-starter with strong sales and relationship-building skills who understands the importance of developing recurring revenue through long-term warehousing and logistics contracts.

Key Responsibilities

1. Business Development & Customer Acquisition

- Proactively identify and pursue new business opportunities for freezer storage and 3PL warehousing services.
- Develop a targeted list of prospective customers across relevant industries, including food processing, seafood, meat and poultry, frozen food distribution, agriculture, grocery, food manufacturing, and wholesale distribution.
- Conduct outbound sales activities, including cold calling, email campaigns, networking, industry events, and direct customer outreach.
- Identify companies with existing freezer storage requirements that may benefit from outsourcing their warehousing operations.
- Develop relationships with business owners, purchasing managers, supply chain directors, operations managers, and logistics decision-makers.
- Convert prospective customers into contracted warehousing and logistics clients.

2. Sales Strategy & Pipeline Management

- Develop and maintain a structured sales pipeline of prospective customers and business opportunities.
- Establish sales targets and business development strategies to achieve revenue and customer acquisition objectives.
- Prepare customer proposals, pricing estimates, and service agreements in collaboration with management.
- Follow up consistently with prospective customers to advance opportunities and close sales.




- Maintain accurate records of customer interactions, sales activities, opportunities, and forecasts.
- Provide regular sales pipeline and business development reports to management.

3. Market Research & Opportunity Identification

- Research the regional and national market for businesses requiring frozen storage and third-party logistics services.
- Identify companies that may be experiencing capacity constraints, seasonal storage requirements, or opportunities to outsource their warehouse operations.
- Monitor competitor offerings, market pricing, and industry trends.
- Identify opportunities to develop additional services, including order fulfillment, inventory management, cross-docking, transportation coordination, and distribution services.
- Develop strategic relationships with transportation companies, freight brokers, food distributors, and other complementary service providers.

4. Customer Relationship Management

- Develop and maintain strong relationships with existing customers to encourage long-term retention and additional business.
- Identify opportunities to expand existing customer accounts through increased storage volumes and additional services.
- Work closely with warehouse operations to ensure customer requirements can be accommodated.
- Act as the primary commercial contact during the customer acquisition and onboarding process.
- Maintain regular communication with customers to identify changing storage and logistics requirements.

Qualifications & Experience

- 3–5 years of experience in business development, B2B sales, account management, or commercial sales.
- Experience in the logistics, transportation, warehousing, food distribution, food processing, or cold-storage industries would be a significant asset.
- Demonstrated ability to generate new business through proactive prospecting and outbound sales activities.




- Experience developing sales pipelines and converting prospects into long-term commercial customers.
- Strong negotiation, presentation, communication, and relationship-building skills.
- Ability to independently research markets, identify opportunities, and develop new customer relationships.
- Proficiency with Microsoft Office and CRM or sales pipeline management software.
- Valid driver's licence and willingness to travel for customer meetings and industry events.

Key Performance Indicators (KPIs) Performance will be measured primarily on the ability to generate new business and increase warehouse utilization and revenue.

Key performance indicators will include:

- New customer acquisition.
- New contracted freezer storage revenue.
- Current pallet positions or cubic storage volume committed.
- Warehouse utilization generated through new customer accounts.
- Number of qualified sales opportunities developed.
- Number of customer meetings and proposals submitted.
- Conversion rate from prospect to customer.
- Retention and growth of newly acquired customer accounts.

Compensation Compensation will consist of a competitive base salary supplemented by a performance-based incentive program tied to new customer acquisition and revenue generation.

The compensation structure will be designed to reward the successful development of new customer relationships and recurring warehouse revenue.

Additional details regarding compensation and benefits will be discussed with qualified candidates.

The Ideal Candidate The ideal candidate is not someone who simply manages existing customer relationships or waits for inbound sales inquiries. We are looking for an individual who enjoys hunting for new business, picking up the phone, identifying potential customers, and developing commercial relationships from the ground up.

They should be entrepreneurial, persistent, organized, and comfortable working independently in a growth-oriented business environment.

If you have a passion for sales, understand the value of logistics and supply chain services, and have the ability to turn business opportunities into long-term customer relationships, we would like to hear from you.

Pay: $75,000.00-$135,000.00 per year

Work Location: Hybrid remote in Port Williams, NS

📌 Business Development Manager (Port Williams)
🏢 Lightfoot Logistics Solutions
📍 Port Williams