Here's what we're looking for in our next Call Center Agent: ~3+ years of experience in a Call Center Agent role or similar. ~ Working knowledge of Active Listening, Multi-tasking, Ticketing Systems. ~ Robust communication skills, both written and verbal. ~ Ability to work independently and manage time effectively.
As Call Center
Agent, your day-to-day responsibilities will include: Maintaining accurate records and documentation as required. Supporting process improvements where opportunities are identified. Carrying out day-to-day responsibilities associated with the Call Center Agent role.
📌 Call Centre Representative (Full-Time) (Quebec City)
🏢 Telus International
📍 Quebec City
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