Lead technical services for Sandvik Mining in Saskatoon, applying mechanical equipment expertise, advanced troubleshooting, and team development. Support technology implementation across service operations.
As Technical Services and Support Manager, you will lead Specialists and Trainers while converting technical solutions into practical applications. The position covers complex equipment support, product introductions, competence development, and customer service. You will align the function with business objectives, global frameworks, and installed technologies including MECU, Automation, and Digitalization.
Key Responsibilities
Lead and develop the technical service functionGuide complex equipment and product issue resolutionSupport recent product introductions and market implementationDrive workforce certification against global competence standardsTrain teams on operation, maintenance, and troubleshootingRequirements:
Relevant post-secondary technical education or equivalent experienceFive-plus years of relevant industrial technical experienceAdvanced technical support and complex troubleshooting experienceUnderstanding of equipment maintenance, reliability, and problem-solvingAbility to lead, coach, and develop technical capabilityBring technical leadership, mechanical cutting knowledge, and analytical problem-solving to strengthen Sandvik Mining service performance.
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