Direct infrastructure supervisors, vendors and service standards for Peel Regional Police across enterprise data centre and cloud operations.
This Senior Lead-IT Infrastructure Operations role provides leadership within ITS Infra and Data Centre Operations. You will oversee operational processes, infrastructure improvements, project coordination and vendor performance. The position also represents the Manager when required and supports secure, reliable services across all infrastructure domains.
Key Responsibilities
Provide leadership, coaching and oversight to infrastructure supervisorsEstablish performance standards and support employee development decisionsManage escalation, on-call and service-level proceduresOversee upgrades, patching,
hardening and lifecycle replacementsMaintain agreements and monitor vendor performance against commitmentsRequirements:
Seven years progressively responsible enterprise infrastructure experienceFive years leading multidisciplinary infrastructure teamsSupervisory, planning and project-management capabilitiesExperience with ITIL incident, change and availability practicesStrong communication with technical and senior leadership audiencesApply your operational leadership, service management and vendor oversight experience to Peel Regional Police infrastructure operations.
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