Shape ServiceNow enterprise architectures through AI integration and executive engagement with customers, partners, and technology leaders across complex transformation initiatives.
As a Principal Enterprise Architect, you will develop cross-functional strategies and solutions within ServiceNow’s post-sales organization. You will clarify the Now platform’s value, connect business strategy with technology landscapes, and communicate architectures to CIO and CTO audiences. The work spans IT transformation, digital products, platform services, and enterprise service management.

Key Responsibilities

Engage executives to identify pain points and translate opportunities into ServiceNow solutionsLead architecture and design engagements for strategic customer needsExplain ServiceNow platform architecture across multiple audience levelsDeliver workshops,



best-practice overviews, and educational sessionsDevelop white papers, workshops, and architecture best practicesRequirements:
Fifteen or more years influencing senior technology leadersExperience integrating AI into workflows, decisions, or problem-solvingExpertise designing advanced architectures and integrating multiple platformsExperience with enterprise or application architecture and pre-salesUnderstanding of cloud platforms, SaaS, PaaS, and multi-tenancyApply enterprise architecture, AI integration, and executive communication expertise to help ServiceNow customers realize strategic platform value.
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📌 Principal Enterprise Architect Servicenow (Winnipeg)
🏢 Servicenow
📍 Winnipeg