Drive balance growth strategy for BMO’s Canadian retail and small business credit card portfolios from 33 Dundas Street West. Apply analytics and risk management expertise.
As Manager, Balance Growth & Special Initiatives, you will implement recent strategies and optimize existing programs for profitability. The role covers balance transfer programs, pre-delinquency improvements, customer experience, change management, and special initiatives. You will coordinate with finance, credit risk, marketing, analytics, operations, collections, and customer contact center partners.

Key Responsibilities

Oversee balance growth strategy and program implementationImplement tests, digital enhancements, and automationMaintain policies, procedures, disclosures,



and marketing materialsManage escalations and improve customer-facing processesReport on campaigns and manage ongoing P&L; performanceRequirements:
Bachelor’s degree or equivalent experienceTwo to three years of business experienceStrong business case and presentation creation skillsIn-depth analytical and problem-solving skillsIn-depth communication, collaboration, and influence skillsApply analytical decision-making, risk management, and partnership skills to grow BMO credit card balances profitably.
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📌 Credit Card Balance Growth Manager (Winnipeg)
🏢 Bank N.a.
📍 Winnipeg