Improve collections performance with operational strategy, automation, and measurable cost-efficiency initiatives spanning enterprise teams and infrastructure environments.
This Senior Business Project Manager focuses on collections, operations strategy, and operational transformation. You will identify gaps in the operating model and develop roadmaps to streamline processes. The work connects technology investments with dollars collected, productivity, capacity, and reduced costs.
Key Responsibilities
Explore and advance an enterprise TMA solutionIdentify operating-model gaps and streamline processesReduce end-to-end cycle times and operating costsBuild recommendations and business cases for senior leadershipTrack advantages realization, milestones,
RAID items, and KPIsRequirements:
Seven-plus years of senior business project or program managementCollections, recoveries, or operations transformation experienceComplex initiative leadership across business and technology teamsAutomation and process optimization experienceAbility to connect delivery with measurable financial outcomesUse collections strategy, process improvement, and executive communication skills to advance measurable operational transformation across the enterprise.
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