Optimize conversational AI through NLP, corpus analysis, and dialogue management at Quantiphi, supporting chatbot applications in Toronto, ON.
This full time Senior Conversational Bot Engineer position requires 5+ years of experience and focuses on Global Markets applications. You will train and tune bots using historical conversation data, refine training phrases, and improve intent classification, entity extraction, and response quality. The work also includes defining application requirements with business partners.
Key Responsibilities
Analyze historical transcripts and user-generated contentTrain and optimize NLP models using conversation dataRefine training phrases and conversational flows continuouslyImprove intent classification, entity extraction,
and response qualityMonitor bot performance through analytics and user feedbackRequirements:
5+ years of relevant experienceExperience training and tuning bots with historical dataKnowledge of dialogue management, formal syntax, and semanticsKnowledge of corpus analysis and Natural Language ProcessingStrong analytical, written communication, and problem-solving abilitiesBring NLP modeling, corpus analysis, and conversational content skills to Quantiphi’s Toronto-based chatbot engineering work.
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