Build AI-powered network diagnosis tools for AWS Hyperplane using C, C++, Rust, and distributed systems expertise. Shape solutions for complex customer issues.
As a Senior Software Development Engineer, you will investigate network problems across Hyperplane and partner services. You will design tools that correlate flow evidence, evaluate AI agents, and build reusable failure patterns. The work combines customer escalations, production code changes, telemetry design, and technical mentorship.
Key Responsibilities
Investigate customer network issues from packet captures to dataplane source codeDesign tools that correlate evidence across services for individual flowsEvaluate AI-agent diagnosis capabilities and measure their accuracyBuild reusable libraries of known failure patternsDefine telemetry requirements using evidence from customer escalationsRequirements:
Five or more years of qualified software development experienceFive or more years programming with a software languageFive or more years leading system design or architectureExperience mentoring, serving as technical lead, or leading teamsExperience across coding, reviews, testing, operations, and source controlApply senior software engineering expertise across AI diagnosis, network debugging, telemetry, and production systems at AWS Hyperplane.
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