The Manager, Vendor Governance & Performance owns cross-vendor consistency, performance management, and governance across the full Print & Post vendor ecosystem. Moves the function from decentralized, manager-led vendor oversight to a standardized, performance-driven model
- without replacing the day-to-day vendor execution owned by the production managers. Owns the materials-standardization program and the continuity/backup standard across P&P; and standardizes vendor invoice formats and data feeds to enable reconciliation and automation.
Role Purpose:Establish an enterprise governance layer over how vendors are managed across Print & Post
- driving standardized specifications, performance frameworks, and consistency, while partnering with Procurement on vendor strategy, RFP readiness, and consolidation.
Core

Responsibilities:
Establish and maintain standardized vendor specifications and consistency
- including the materials-standardization program (envelopes, base stock, SKU rationalization).
Develop and manage vendor performance frameworks, scorecards, and QBR cadence/reporting, including vendor SLA measurement.
Own the continuity/backup standard
- how backups and cross-training are documented across P&P.;
Standardize vendor invoice formats and data feeds to enable reconciliation and automation.
Monitor cross-vendor performance trends and drive corrective actions.
Identify cost, efficiency, and continuous-improvement opportunities across vendors.
This role adds an enterprise governance layer
- it does not replace domain‑level execution.




Required

Qualifications:
Experience in vendor governance, performance management, procurement, or supplier management.
Solid analytical and framework‑building capability (scorecards, SLAs, QBRs).
Experience driving standardization and continuous improvement across multiple suppliers.
Stakeholder management and (developing) people leadership capability.
Preferred

Qualifications:
Print / mail / production vendor experience (or demonstrable ability to ramp quickly).
Experience with RFP processes, vendor consolidation, and contract/performance governance.
Print & Post Industry Prerequisites & Operating Principles:Industry knowledge:Print/Post Foundations; Materials & Inventory; Data, Billing & Reconciliation; Compliance & Data Privacy; Digital Adoption; SLA & Delivery Performance. Digital First, Not Digital Only
- we print what is Required and Requested; We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
Le poste annoncé correspond à une vacance existante.
Région de référence du salaireToronto,



Ontario Modalités de travailHybride L’échelle salariale devrait se situer entre$92,900.00 CAD
- $142,900.00 CAD Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande.

📌 Manager, Vendor Governance (Winnipeg)
🏢 Société Financière Manuvie
📍 Winnipeg