Elevate customer engagement as a Customer Success Manager at CDW. This role emphasizes driving adoption of cloud solutions while ensuring customer satisfaction and solution value. As a Customer Success Manager, you will collaborate with sales, solutions, and services teams to develop customer success strategies. Your expertise in Hyperscale Cloud Services will guide clients toward achieving their goals and maximizing the value of CDW's offerings. Solid customer management and consultancy skills are essential for building trust and fostering long-term relationships. Establish strategic advisor relationships with customers
• Escalate critical customer issues and act as their voice
• Partner with Sales to enhance existing customer revenue Bachelor’s Degree or equivalent experience
• Minimum of two years in technical pre-sales or architecting
• Experience in Customer Success with cloud solutions
• Contribute to customer satisfaction and solution adoption in your role at CDW #