Must-Have

- 8+ years of experience working as a Software QA Tester.
- Experience testing Oracle Siebel CRM application is a strong asset.
- Experience working on Siebel Test Automation is an asset.
- Experience testing Adobe AEM is an asset.
- Experience with defect tracking tools like Jira / Azure DevOps.

Nice to Have:

- Experience with Case Management would be an asset.

Job Responsibilities

- Provides advice on the testing strategy, test plans, selection of testing tools, and identification of resources required for testing.
- Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (non-GUI) environments, including execution of system integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
- Develops test plans, test scripts, and test cases and executes these against various components.
- Works with the testing lead, IT lead, and project team members in the analysis, design, development, implementation, and ongoing support of required systems.
- Executes functional, integration, system, and regression tests.
- Validates that the system behaves as expected under various conditions.
- Identifies, documents, and tracks software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
- Works closely with developers to reproduce and resolve issues.
- Develops and maintains automated test scripts using tools like Micro Focus, OpenText UFT, Selenium, TestComplete, or Postman.
- Integrates automated tests into CI/CD pipelines.
- Conducts performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
- Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
- Collaborates with developers, business analysts, and project managers to clarify requirements and ensure quality.
- Participates in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
- Maintains detailed documentation of test results, test coverage, and quality metrics.
- Provides input for user manuals and release notes.
- Ensures testing processes comply with industry standards and regulatory requirements.

General Skills

- Experience in planning, organizing, and implementing testing efforts at the specified experience level.
- Knowledge of structured methodologies for the development, design, implementation, and maintenance of applications.
- Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases.




- Knowledge and experience in the use of automated test tools and version control systems on one or more platforms.
- Experience executing functional tests, non-functional tests, and systems-level integration tests.
- Experience supporting user acceptance testing and participating in UAT activities.
- Experience with quality assurance principles, practices, tools, and structured methodologies.
- Experience creating testing strategy documentation, test plans, test cases, and test data for various types and phases of testing, including technical and business functional validation.
- Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
- Knowledge and experience in all phases of the Systems Development Life Cycle.
- Excellent analytical, problem-solving, and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills.
- A team player with a track record for meeting deadlines.
- Knowledge of one or more automated testing tools.
- Knowledge of system, integration, regression, and acceptance testing.
- Familiarity with Agile, Scrum, and Waterfall methodologies.
- Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
- Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
- Familiarity with tools like Selenium, Cypress, or Postman for API testing.
- Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
- Demonstrated ability to write queries to validate data and perform backend testing.
- Clear grasp of the software development and testing life cycles.
- Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
- Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
- Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
- Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.





Desirable Skills

- Knowledge and experience in at least one programming language.
- Experience in the use of information retrieval packages.
- Knowledge and understanding of testing methods in an object-oriented workplace.
- Knowledge and understanding of Information Management principles, concepts, policies, and practices.
- Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
- Experience planning and organizing testing efforts for both large and small systems.
- Experience coding automated test scripts to produce sets of automated test cases.
- Experience testing Commercial Off-the-Shelf Applications (COTS).

Experience and Skill Set Requirements

1. Software Testing Soft Skills 40%

- Analytical: Proven excellent analytical skills, logical reasoning, and systematic problem-solving.
- Communication: Strong communication skills, both written and verbal.
- Time Management: Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change.
- Great Attitude: Ability to develop and present new ideas and conceptualize new approaches and solutions.
- Teamwork: Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.

2. Software Testing Experience 35%

- 8+ years of experience working as a Software QA Tester.
- 5+ years of experience testing a Commercial Off-the-Shelf (COTS) Application.
- Experience testing Oracle Siebel CRM application is a strong asset.
- Experience working on Siebel Test Automation is an asset.
- Experience testing Adobe AEM is an asset.
- Displays an understanding of Software Development Life Cycle (SDLC) concepts.
- Displays an understanding of PM Methodologies like Agile and Waterfall.

3. Technical Skills 20%

- Experience with defect tracking tools like Jira / Azure DevOps.
- Strong understanding of defect management life cycle.
- Demonstrates experience in proper documentation of Test Cases / Test Execution Plans.
- Working knowledge and experience of QMetry is an asset.
- Working experience of an automation tool (GUI and API) is an asset.
- Ability to write and understand SQL is an asset.
- Ability to understand data models is an asset.
- Ability to understand Java and JavaScript is an asset.

4. Public Sector Experience 5%

- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner Management, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset.
- Experience with Case Management would be an asset.

📌 CLDRSystems Testing/QA - Siebel - Toronto
🏢 Cloud Resourcing
📍 Toronto