Are you a natural leader who thrives in a fast-paced workplace and enjoys creating positive experiences for others? Optimum Wellness Centres is looking for a friendly, organized, and detail-oriented Clinic Assistant for many of our Calgary locations.
As the first point of contact for our patients, you will play a key role in shaping their experience at our clinic. Your professionalism, strong communication skills, and ability to manage multiple tasks will help ensure our clinic runs smoothly while supporting a collaborative team of healthcare professionals.
About the Role In this role, you will be responsible for maintaining a warm and welcoming environment while supporting the day-to-day administrative operations of our clinic. Our team includes practitioners across multiple healthcare disciplines, and you will be an important link between patients, practitioners, and staff.
Key Responsibilities
Patient Reception & Experience
- Welcome patients and visitors with a friendly, professional demeanor
- Create a positive first impression and ensure patients feel comfortable and supported
- Answer incoming calls and assist with inquiries or direct calls to the appropriate team member
Administrative & Scheduling Support
- Manage patient bookings and scheduling with accuracy and efficiency
- Assist with billing, payments, and insurance-related administrative tasks
- Maintain organized and accurate patient records
Team Collaboration
- Support communication between practitioners, clinic staff,
and patients
- Help facilitate smooth day-to-day clinic operations in a multidisciplinary setting
Customer Service Excellence
- Address patient questions and concerns with professionalism and care
- Provide information about clinic services, practitioners, and available treatments
Qualifications
- Previous experience in reception/MOA is a must; multi-disciplinary healthcare an asset
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude and a passion for delivering exceptional patient experiences
Why Join Optimum Wellness Centres?
- Competitive compensation and benefits
- Opportunities for professional growth within a multidisciplinary healthcare environment
- A supportive and collaborative team culture
- The chance to make a meaningful difference in the health and well-being of our community
Evening and weekend availability required Full time and part time positions available. At Optimum Wellness Centres, we are proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and supported.
INDHP
Pay: From $20.50 per hour
Benefits
- Company events
- On-site parking
Experience:
- Medical Office Assistant: 1 year (required)