Job Summary The Clinic Assistant supports the daily operations of Naturally Good Health Clinic by assisting patients throughout their visits and providing administrative and routine support to the healthcare team. This role involves welcoming patients, helping coordinate appointments, maintaining accurate patient records, and supporting the clinic's wellness-focused approach to patient care. The ideal candidate demonstrates professionalism, compassion, organization, and attention to detail while contributing to a positive patient experience.

Duties and Responsibilities

- Welcome patients, assist with check-in procedures, and guide them through their clinic visits.
- Support the healthcare team with routine non-clinical tasks and communicate patient questions or concerns to the appropriate staff.
- Assist with appointment scheduling, patient follow-ups, and general clinic coordination.
- Maintain accurate patient information, update records, and ensure confidentiality of medical documentation.
- Assist with organizing patient files, wellness-related documentation, and clinic supplies.
- Use basic medical terminology and follow established clinic procedures when handling patient information and supporting medication-related administrative tasks.
- Help maintain a clean, organized,



and welcoming environment for patients and staff.
- Provide courteous and skilled customer service while supporting the clinic's commitment to natural health and wellness.

Skills and Qualifications

Required:

- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Compassionate, patient, and professional approach when interacting with patients.
- Basic computer skills and familiarity with office administration.
- Ability to maintain patient confidentiality and handle sensitive information responsibly.
- Ability to follow clinic policies and established procedures.

Preferred:

- Previous experience in a medical clinic, healthcare facility, or wellness environment.
- Familiarity with medical terminology and patient recordkeeping.
- Experience with appointment scheduling and administrative support.
- Basic knowledge of natural health, nutrition, and wellness services.
- Previous experience assisting healthcare professionals with routine patient support tasks.

Pay: $29.00-$31.46 per hour Expected hours: 45.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Wellness program

Work Location: In person

📌 Clinic Assistant (Calgary)
🏢 Naturally Good Health Clinic
📍 Calgary