MediOne Physicians is hiring a full-time Clinic Lead for our McIntosh clinic in Markham. This is an existing vacancy.

Pay: $43,000 to $48,000 per year.

Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m. (37.5 hours a week, with a 30-minute unpaid lunch). You also work alternating Saturdays. In the weeks you work a Saturday, you have one weekday off, so you work four weekdays plus Saturday.

Reports to: The Clinic Manager.

About the role You will provide day-to-day leadership for your clinic team while staying hands-on at the front desk. You will:

Coach and support the MOA team day to day, and help train and onboard new MOAs

Make sure workflows, daily checklists and assigned responsibilities are completed accurately, and step in at the front desk during busy periods

Be the on-site contact for routine physician administrative and operational concerns, and follow up or escalate as needed

Monitor patient flow, help handle escalated patient concerns, and own your location's Google reviews and patient feedback

Oversee daily clinic operations, including opening and closing procedures and outstanding administrative tasks

Walk the clinic regularly so it is clean, organized and professionally presented

Oversee inventory and vaccine stock, expiry dates and temperature logs, and escalate issues promptly

Escalate performance, workflow, attendance, staffing,



equipment or facility concerns to the Clinic Manager

What we are looking for

Previous experience working with an electronic medical record (EMR) system is required

Previous junior leadership, team lead or supervisory experience is required

Experience with medical clinic operations is preferred

Comfortable coaching and giving direction to team members

Solid communication, organization and problem-solving skills

Proactive, detail-oriented, accountable and able to work independently

Commitment to professionalism, patient service and confidentiality

Available for the schedule above, including alternating Saturdays

TELUS PS Suite experience is an asset

Medical Office Administration education or certification is an asset

IMG, RN or RPN designation, or related professional experience, is an asset

Why MediOne A leadership role in a growing group of clinics, with a supportive Clinic Manager and real ownership of your site. Vacation pay is 4%. We do not currently offer extended health or dental benefits.

How to apply: Apply with your resume. We review every application and will contact shortlisted candidates.

MediOne Physicians welcomes applicants of all backgrounds and will provide accommodation during the hiring process on request.

Pay: $43,000.00-$48,000.00 per year

Work Location: In person

📌 Clinic Lead (Markham)
🏢 University Health Centre]
📍 Markham