Apply cloud security, web application testing, and risk communication skills within ServiceNow’s customer-facing Global Security Support Center.
This Staff Information Security Analyst investigates security matters affecting the ServiceNow platform. The position communicates technical risks clearly, supports customers and internal stakeholders, and collaborates across a global follow-the-sun team. Responsibilities include security cases, findings, escalations, process documentation, and enablement.
Key Responsibilities
Investigate and respond to ServiceNow platform security casesServe as primary contact for security-related stakeholder mattersManage customer outreach and escalation communicationsCreate documentation supporting security maturity and operational excellenceDeliver security awareness and best-practice trainingRequirements:
Eight years of qualified information or application security experienceEligibility to obtain Canadian Reliability StatusHands-on web proxy tools experience for security assessmentsJava or JavaScript knowledge sufficient to interpret codeExcellent technical communication for non-technical audiencesBring cloud, application security, web testing, and clear risk communication to ServiceNow’s global security support function.
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