COMMUNICATIONS AND PUBLIC AFFAIRS COORDINATOR for the Nunavik Police Service (SOCIAL MEDIA SECTION)

(Permanent full-time position—hybrid)

Reporting to the Public Relations Manager of the Nunavik Police Service (NPS), the successful candidate will have a key role in implementing the NPS’s communication strategies. The candidate will be responsible for helping to disseminate accurate, consistent, and accessible information to the public, support prevention efforts, and enhance the understanding of the NPS’s role among the communities it serves.

In an environment where every message counts, this person will be responsible for actively contributing to the NPS’s efforts to build and maintain public trust. Working with institutional partners, community organizations, municipalities, and various local stakeholders, the person will help foster transparent, credible, proactive, and inspiring communication.

The person being sought will play a key role in promoting the NPS, managing its reputation, highlighting prevention initiatives, and maintaining a respectful dialogue with Nunavimmiut. The candidate must also help plan, create, and distribute content tailored to different audiences, while ensuring consistency in messaging across all platforms and communication channels.

He or she will need to demonstrate excellent judgment, a high degree of independence, the ability to handle sensitive situations, and the ability to explain complex information in simple terms. The candidate must contribute to the success of police operations at all times and be able to fill in for other members of the communications team as needed.

Key responsibilities for this position include:

- Developing a social media management strategy consistent with the NPS’s communication objectives;
- Coordinating the development of editorial guidelines and netiquette for the NPS’s various social media accounts and overseeing the drafting of these policies;
- Developing and implementing an editorial calendar for social media platforms, in collaboration with NPS staff;




- Working with all NPS employees to identify opportunities to highlight the organization’s initiatives, awareness campaigns, events, and achievements;
- Producing or coordinating the production of photos, videos, infographics, and other digital content, in collaboration with NPS colleagues and, when necessary, external service providers;
- Creating, revising, and publishing content tailored to different platforms;
- Responding to comments in accordance with the protocol established by the NPS and in consultation with key personnel within the organization;
- Monitoring social media and escalating sensitive or high-risk situations to the director;
- Tailoring messages to different target audiences and ensuring consistency across all platforms;
- Analyzing key performance indicators (reach, engagement, subscriber growth, etc.) and making recommendations regarding their development or management;
- Conducting research on current trends and audience preferences in the Nunavik region;
- Helping foster positive relationships with the communities served;
- Working with the public affairs and media relations coordinator to ensure consistency in the messages communicated across all platforms and communication channels;
- Contributing to the success of police operations at all times;
- Standing in for the communications and public affairs coordinator (media relations) or the public relations manager during their time off.

QUALIFICATIONS

- Bachelor’s degree in communication, digital media, or a related field.
- At least five (5) years of relevant work experience in public relations, social media management, or communications, including a minimum of two (2) years in social media management or digital communications.




- Versatile work experience encompassing writing, visual production (photography, video, graphic design), and online community management—without relying on a team or external resources—would be a major asset.
- Work experience with a public, municipal, or government agency, or with an emergency service, would be considered an asset.
- Work experience in a remote area or with Inuit or Indigenous communities would be an asset.

- Excellent ability to understand and manage rapidly evolving and changing situations and to synthesize relevant information.
- Sound and independent judgment to quickly assess situations that need to be escalated to the communications department.
- Highly proactive and capable of independently managing the entire production process, from planning to publication and analysis of results.
- Resilience and composure when faced with negative comments or sensitive situations online.
- In collaboration with Management, the ability to develop and uphold a distinctive and authentic editorial voice that represents the NPS.
- Occasional availability outside of business hours and willingness to agree on a continuity plan (vacations, absences) to ensure there are no interruptions in the organization’s online presence.
- Excellent ability to build solid, collaborative relationships with colleagues and community partners.
- Proven ability to multitask, set priorities, and remain calm under pressure.
- Knowledge (written and oral) of at least two (2) of the following languages: Inuktitut, English, and French.
- Be willing to travel to Nunavik as needed.

Location: Hybrid

Salary: between $108,912 and $149,735

Benefits: RRSP

Group insurance (including dental and health care expense account)

Vacation: 30 days

20 public holidays, including 10 during the holiday season

The KRG is an equal opportunity employer. Consequently, and in accordance with the James Bay and Northern Quebec Agreement, conditions may vary to promote the hiring of Inuit candidates.

KRG will only contact applicants selected for an interview.

📌 Communications and Public Affairs Coordinator, Social Media (Parcs Nunavik)
🏢 Nunavik Police Service
📍 Parcs Nunavik