Job Summary: The Immigrant Working Centre’s (IWC) Communications Department supports the organization’s strategic goals through producing internal and external communication materials that build awareness of its programs and services, amplify newcomer voices and promote its impact within the Hamilton community.

The Communications

Coordinator is a creative and detail-oriented role responsible for executing and supporting the organization's communication strategies to enhance its visibility and community impact. This position involves crafting engaging content for diverse platforms, managing social media and digital outreach, coordinating media relations, and ensuring consistent brand messaging. By amplifying immigrant voices and promoting programs and services, the Communications Coordinator plays a key role in building awareness and fostering connections within the Hamilton community. The role also coordinates organizational communications, meetings, documentation, and information-sharing activities involving the Executive Director and Board of Directors in support of IWC operations and services.

Rate of pay: $34.69/hr, 30 hrs/week Start Date: immediately

Job Location: 100 Main – Hamilton – ON- onsite

Required qualifications:

Post-secondary education in the areas of Public Relations, Media Relations, Marketing or Communications

Minimum 2 years of experience in Marketing and Communications

Excellent verbal and written communication skills

Proven experience in producing short and long-form multimedia content

Demonstrated skills in writing for a variety of audiences and media including web, social media, storytelling/journalistic purposes

Proven success in social media management

Experience working with analytics to plan for and monitor social media and web presence and impact





Direct experience with media relations and the implementation of strategic communications/marketing plans

Proven experience working with Adobe Photoshop, Illustrator, InDesign and Canva A commitment to equity, diversity and inclusion, working towards the elimination of barriers for newcomers

Demonstrated ability to communicate with diverse groups is considered an asset.

Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.

Experience with meeting scheduling, calendar management, agenda preparation and accurate minute-taking.

Ability to handle confidential and sensitive information with discretion and professionalism.

Required Skills

Writing and Editing • Graphic Design • Photography and Video Editing • Adobe Creative Suite and Canva • WordPress • Social Media • Google Ads • Analytics • Email Marketing

Assets additional languages spoken by newcomer communities; non-profit or settlement services experience; lived experience as a newcomer to Canada; experience coordinating Board meeting materials and communications.

Duties and Responsibilities:

Communications & Program Promotion: Implement and support communications strategies and integrated campaigns to increase awareness of IWC programs and services among newcomers, employers, funders, and the broader community.

Content Production: Create and edit written, photographic, video,



and graphic content, including newcomer stories, testimonials, case studies, and digital and print materials; maintain consistent branding.

Social Media & Digital Marketing: Manage Instagram, Facebook, X, LinkedIn, and YouTube; plan content calendars; coordinate Google Ads and Google Ad Grants campaigns; monitor and report on results.

Website & Email Marketing: Update the WordPress website, distribute email newsletters and campaigns, monitor website analytics, and apply SEO best practices.

Media Relations: Coordinate media relationships, press releases, media advisories, interviews, and opportunities to highlight IWC programs and impact.

Community Engagement & Events: Coordinate IWC participation in community events, outreach activities, and related promotional materials and logistics.

Organizational Communications & Coordination Support: Support the preparation and coordination of organizational reports, presentations, correspondence, meeting materials, agendas, minutes, follow-up items, records, and stakeholder communications, including materials for Executive Director and Board meetings.

Working Conditions

Hybrid work with regular in-office presence in Hamilton; occasional evening or weekend events and local travel may be required.

Confidentiality

Maintain confidentiality and handle sensitive organizational, Executive Director, and Board information in accordance with IWC policies and applicable privacy requirements.

Job Types: Full time, Temporary

Pay: $34.69 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Experience:
- Marketing and Communications: 2 years (preferred)

Location:
- Hamilton, ON (required)

Work Location: In person

📌 Communications Coordinator (Canada)
🏢 Immigrant Women's Centre
📍 Canada