Position type: Full time temporary (end date unknown, contingent on funding)

Start Date: December 1, 2026

Hours of work: 37.5 hours per week, Monday - Friday, with 1 evening/week and 1 Saturday/month To apply: Please email resume and cover letter with subject line “Community Health Worker - Black Health Initiative”

Deadline to apply: Open until filled

ABOUT US

East End CHC provides primary care, health promotion, and disease prevention services in the East End of Toronto. We work alongside our clients and community partners to support healthier individuals, families and communities.

We are committed to providing inclusive, equitable, and accessible care, with a focus on people who face barriers to accessing health services. Our team provides comprehensive, person-centred care that addresses not only physical health, but also the social and community factors that influence well-being.

We value respect, accountability, collaboration, inclusion and diversity, and building a healthy workplace.

East End CHC offers paid time off (vacation, sick and float days), group health benefits and Employee Assistance Program, and is a Healthcare of Ontario Pension Plan (HOOPP) employer.

POSITION SUMMARY

As a member of the interdisciplinary team, the Community Health Worker works within the framework of the social determinants of health to provide client-centered care that emphasizes both health promotion and disease prevention. The Community Health Worker leads, assists and/or supports action on a range of community health issues through various health promotion groups, client support, community outreach, and community engagement activities.

The Community Health Worker is expected to participate in quality improvement initiatives, execution of strategic plans, and implementation of organizational accountability systems.

The successful candidate will work in partnership with other staff and management to support the Vision, Mission and Values of the Centre. They will be supervised by the Manager, Programs and Operations.

This position is funded by Ontario Health in support of the Black Health Plan.

RESPONSIBILITIES

- This role will focus on supporting members of the Black, African and Caribbean and other communities experiencing barriers to accessing healthcare through connection to primary care and system navigation; outreach to community organizations; and delivery of group programs.
- Offer supportive listening, life coaching and emotional support
- Perform comprehensive client intake assessments,



including financial needs
- Help clients meet their basic needs for: shelter, safety, health cards, immigration, and social assistance by providing information and support, and facilitating access to support services and resources as appropriate
- Inform and support development, implementation, and evaluation of community health groups/activities as needed. Actively promote participation in Centre programs and services through ongoing outreach to target populations.
- Facilitate groups, programs and workshops including set-up, clean-up, and documentation.
- Obtain, document and interpret client information and maintain client records according to the standards of medical records at the Centre including assuring privacy and confidentiality
- Identify, build, and maintain partnerships with community agencies to enhance service delivery and build capacity
- Assist in the development and monitoring of project budgets; consistently follow organizational guidelines on resource spending and approval
- Participate in quality improvement initiatives such as group client satisfaction surveys and chart audits
- Supervise students and volunteers as required
- Maintain and develop professional competence through appropriate continuing education
- Comply with all relevant Centre policies, procedures, and protocols
- Facilitate the administration of the health centre by supporting the development of protocols, policies or procedures to improve client services or staff functioning. Participate in staff meetings as required.
- Other duties as may be assigned from time to time

QUALIFICATIONS

- Strong experience with supportive listening, life coaching and providing emotional support is essential
- An undergraduate degree in a health or social science discipline from a recognized university or significant related work experience
- A minimum of three to five years of relevant experience in a community setting
- Strong background in working with clients with complex mental health
- Ability and commitment to work within the Centre's vision, mission, strategic priorities and CHC Model of Care
- Demonstrated commitment to equity, diversity,



inclusion and anti-racism with a willingness to engage in ongoing learning to increase self-awareness, improve practices and eliminate disparities in health status.
- Experience in health promotion program development, implementation, monitoring and evaluation
- Proficiency in assessment, client support services, referrals and follow-up
- Excellent interpersonal skills with clients in a culturally diverse practice population, and with colleagues
- Familiarity with electronic client records and computer literacy
- Excellent written and verbal skills
- Excellent communication, decision-making, problem-solving, conflict management and time management skills.
- Strong knowledge of health equity indicators and social determinants of health
- Second language, relevant to catchment area populations, is an asset.
- Demonstrated experience working with Black, African and Caribbean and other communities experiencing barriers to accessing healthcare.

CONDITIONS OF EMPLOYMENT*

- Provision of copies of your educational degrees/diplomas referred to in your C.V. if requested by the Centre
- Current and ongoing registration in good standing with the applicable college or regulatory body for your practice area, if applicable
- Proof of professional liability insurance that meets your regulatory college’s mandatory requirement, if applicable
- A Criminal Record check, a Criminal Record and Judicial Matters Check and/or a Vulnerable Sector Check that is satisfactory to the Centre
- Proof of tuberculosis testing and COVID-19 vaccination

*The Centre will comply with all requirements under the Ontario Human Rights Code regarding the above noted conditions of employment. East End CHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

East End CHC is an equal opportunity employer. We encourage applications from candidates that reflect the demographics of the community.

We would like to thank all interested candidates; however, only those selected for an interview will be contacted. [Top candidates may be required to do a skills assessment.] Learn more about us at: www.eastendchc.on.ca

East End CHC does not use artificial intelligence (AI) to screen, assess or select candidates.

Pay: $59,706.47-$71,935.50 per year

Benefits

- Company pension
- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Community Health Worker - Black Health Initiative (Toronto)
🏢 East End Community Health Centre
📍 Toronto