Lead operations management at Desjardins through quality decisions, effective teams, and performance-focused planning across a specialized administrative function.
This Manager role oversees a large subset of sales or operations activities or specialized support services. You will administer the group’s service offer, develop its business plan, and support strategic orientations. Success requires talent development, people management, reporting, and member or client satisfaction.
Key Responsibilities
Support work organization, operational planning, and special initiativesDevelop, implement, and track the unit’s action planEstablish practices supporting change, engagement, diversity,
and talent retentionDeliver services and projects supporting targeted business resultsImprove processes and represent the organization through business intelligenceRequirements:
Bachelor’s degree in a related fieldMinimum nine years of relevant experienceKnowledge of French is requiredQuality decision-making and effective team-building abilitiesAbility to develop talent and drive resultsApply your operations leadership, performance management, and service expertise to support Desjardins members, clients, and strategic priorities.
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